Messaging Terms & SMS Opt-In

Last updated: October 5, 2026

TripleFive Residential (operated by NYREF Equity I Management, LLC) offers an SMS/text messaging program so our front desk can keep residents and the owners/managers we work with informed. By opting in, you agree to these Messaging Terms.

Program description

TripleFive Residential sends service and account text messages to people who opt in — including maintenance and repair updates, appointment confirmations and reminders, building notices, and direct replies to questions you send us. For property owners and managers who contact us, we reply to service inquiries. Messaging is conversational and transactional; it is not marketing or promotional.

How you opt in

You may opt in to receive texts from TripleFive Residential in any of these ways:

Residents: by providing your mobile number to your property management company on your rental application or lease; by giving it verbally to our front desk during a phone call and agreeing to receive service texts; or by texting our number first.
Owners / managers: by submitting your mobile number through the contact form on our website and agreeing to be contacted, or by texting us first.

Consent to receive texts is not a condition of tenancy or of purchasing any service.

Program details

Message types	Maintenance/repair updates, appointment confirmations & reminders, building notices, and replies to your inquiries.
Message frequency	Varies based on your requests and building activity.
Cost	Message and data rates may apply, per your mobile carrier plan.
Opt out	Reply STOP at any time to unsubscribe. You will receive one confirmation and then no further messages.
Help	Reply HELP, call (726) 201-9442, or email tenants@t5residential.com.
Carriers	Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile opt-in and consent information is never shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details.

Changes

We may update these Messaging Terms from time to time. Material changes will be posted on this page with a new "last updated" date.